Distribution, registration, set up and uninstall
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Q2004-07-14-02: I have registered for WIS version 2. Do I have to re-register for WIS version 3?
A: No, you don't have to register again. The registration number for version 2 is still valid for version 3.
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Q2004-03-11-01: I have registered for WIS, but the registration code is not accepted
A: Please do not add the prefix 'Mr' or 'Mrs' to the Username. Your username and organisation name should be EXACTLY the same as when you registered. Also, please register using only ASCII characters A…Z, a…z, 0…9. Do not use special characters such as á, è, ñ, etc, because these are treated differently depending on your computer settings.
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Q2004-03-11-02: I have installed WIS, but which file should I doubleclick to start WIS?
A: You start WIS by navigating to the MS Windows Start button, select Programs and select the latest WIS version from the list of programs. If this option is not available, you should go to the folder where you installed WIS (default c:\program files\TNO\WIS 3.0.1 and run WIS.MDE. WIS also installs an icon on your desktop, called WIS.
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Q2004-03-11-03: How can I obtain (spectral) data for components which are not in the database?
A: You need to obtain the data from measurements and import them into the WIS database. You can import data for specular panes and data for scattering devices such as shadings. You should use the correct format for the data (see the data submission guides). Another option is to contact the product manufacturer and ask them to submit the data for the WIS database.
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Q2004-03-11-04: Is it possible to run WIS on a network with multiple users?
A: No, that is not possible.
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Q2004-03-11-05: How can I uninstall WIS?
A: WIS can be uninstalled via standard Windows option:
Start => Settings => Control Panel => Add or Remove Programs
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Q2004-03-11-06: Request: possibility to supply Kobra manual (for frame calculations).
A: Kobra is developed by Physibel. Please contact Physibel to receive the manual or to purchase the latest software from Physibel (www.physibel.be)
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